Context

As part of Volkswagen Group’s broader commitment to inclusive mobility, this work explored how in-vehicle digital experiences can better support drivers and passengers with diverse physical, sensory, and cognitive abilities. The project aligned with global accessibility initiatives and evolving regulatory standards while operating within the constraints of production-vehicle systems.

Challenge: Transform fragmented, mobile-native accessibility patterns that users are accustomed to into brand-specific implementations for a safety-critical automotive environment while architecting a unified, platform-agnostic, and scalable system that delivers consistent behavior across multiple vehicle brands and hardware generations.

Company: CARIAD Inc., Software for Volkswagen Group

Role: Senior UI Designer focusing on accessibility and system-level experience design. I defined and implemented accessibility principles, designed interaction patterns for in-vehicle HMI, collaborated with engineering and platform teams, and translated research insights into production-ready UX solutions that scale across brands.

Timeline: 2022-2024

Partners: UX Researcher, Software Engineers, Accessibility Leader, Platform teams

Status: Complete in production (shown below: Version 1 release in 2025 for clusters in Audi & Porsche . Version 2 will be released in 2026, including for European Vehicles)

Impact: This feature will be available for 20 million vehicles, and the framework will be implemented across multiple brands within the Volkswagen Group, meeting global regulatory standards and making mobility more inclusive.