HMI System Experience For Commercial Vehicle
Safety-Critical UX | HMI Systems | In-Vehicle Interaction Design | Complex System Design | Multi-Brand UI | Production-ready | Trucking industry
Project: Volvo VNL Platform
Context
Volvo Trucks is one of the largest medium to heavy-duty truck brands in the world. I work on the User Experience Design Team in Volvo Trucks North American Product Design. They share foundational work with European Platforms and MACK trucks in North America
Awards: IDEA, Red Dot Award
Challenge: To redesign and integrate advanced HMI features for heavy-duty commercial trucks in a safety-critical setting. This involves balancing driver workload, meeting regulatory standards, and working within embedded-system limits, while coordinating cross-functional teams to deliver production-ready solutions across different vehicle programs.
Learnings: The following are the top 5 learning moments, beyond the priceless experience of working with the team:
Cross-functional Collaboration
End-to-End Design Delivery
Multi-brand & Scalable design
Agile & Continuous delivering
User Ecosystem & tasks understanding
Company: Volvo Trucks North America
My Role: In mid-2018, I was brought in to focus on the Volvo brand, which also shares a foundation with the Mack brand. As an Interaction Designer, I work on multi-brand projects across strategy, human-machine interaction, advanced design, and other product development challenges, collaborating with multiple stakeholders to deliver high-quality driving experiences for drivers and the broader product and trucking ecosystem.
Below are the final product release images, in which I contributed to the development of the interior components and software features for the digital interfaces of the Driving and Living environment.
HMI and UX designing,
Instrument Cluster Design and Driving Features
Infotainment features based on Android Automotive OS
UX/Interaction of Physical component, i.e., Iconography and interaction.
Architecture, HMI Software, and the feature of the inside Driving and Living Environment Control Module
Timeline: 2019-2020
Partners: UX Designer, Industrial Designers, Engineers, Feature leaders, Product Planners, Ergonomics, and Safety
Status: Complete. The product was released in 2025 and is on the market
Impact: Implemented the foundation interaction for the product that will be used safely by drivers to finish their tasks and deliver to consumers
USER NEEDS
Fuel Efficiency. Safety. Drive Focus. Productivity. Connected
The Driving/Living Environment Control Module project shown below is an example of hardware-software product development
Driving and Living Environment Control Module:
Architected the end-to-end layout of the control module based on feature requirements, partnering closely with Industrial Design to align physical and digital interactions.
Designed intuitive, task-driven iconography to clearly communicate system states and actions to drivers.
Build information architecture and features with engineers that align with the controls.
Implemented pixel-perfect graphical elements, flows to perfection with an external vendor for multi-brand implementation.
Driving Environment Control Module
Driving Environment Control Module
Living Environment Control Module
Driving Environment Control Module
Process
Setting a modular architecture with the features for both environments. Multiple layouts were given for evolution.
The final version of the layout was decided after multiple iterations and communication with the engineers and multiple feature product owners.
A collaborative working in Balsamiq to create logic that is given to software engineers
A final device with integrated software. LECM
Below is the sample UI Development prototype of Vents Air flow
Other Projects:
Developing end-user features and integrating in digital in IC and infotainment, below Sketches, Iconography, and Clusters features
Connectivity-My Truck App
Contributed to the development of the North American Version of MyTruckApp